If you haven’t yet created a WithU account through the app and you’re seeing an “invalid code” message, please check the length of the code you’re entering.
If your code is 10 digits long, this is your WithU access code — please enter it directly on the WithU redemption page.
If your code is 12 digits long, this is a McDonald’s code. You’ll need to redeem it first in the McDonald’s app to receive your 10-digit WithU claim code. Once you have that, you can use it to activate your subscription with WithU.
Tip: The WithU claim code will be shown in your McDonald’s app and/or emailed to you after redemption on the McDonald's app.