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All CollectionsWithU x McDonald's Monopoly
McDonald's General Troubleshooting (Start here!)
McDonald's General Troubleshooting (Start here!)
Maria Isabel Vera Bezerra avatar
Written by Maria Isabel Vera Bezerra
Updated over 2 months ago

Can’t access WithU with your McDonald’s Monopoly code?

Work your way through the following steps to help you redeem your prize correctly:

  • Double-check your McDonald’s Monopoly code
    (Have you missed a character by mistake or added an extra character?)

NOTE: Each code can only be redeemed once.

  • Check the email account you’re using
    (The email address used to redeem your McDonald’s Monopoly code must be the same as the email address you use to log into WithU.)

  • Check you’re not logging in with your Apple ID (iOS users)
    (You must log in directly using the email address used to redeem the offer.)

  • Log out of WithU, close the app, then log back in
    (It might sound silly, but if you already have a WithU account, sometimes this is what’s needed to refresh the app and activate your free membership.)

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