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I’ve not received a confirmation or welcome email (McDonald's)
I’ve not received a confirmation or welcome email (McDonald's)
Maria Isabel Vera Bezerra avatar
Written by Maria Isabel Vera Bezerra
Updated over 3 months ago

Please check your spam and promotions folders as the email may have been misdirected. Alternatively, you can log into the app – if you can see all our workouts without restriction, and there is no “free” label on any of the workout tiles, your membership has been successfully activated.

If you still can’t find your email, UK customers head to https://app.withutraining.com/e/McDonaldsUK and Australia or New Zealand customers head to https://app.withutraining.com/e/McDonaldsMonopoly2024. Open this link in an incognito tab if the page doesn’t load correctly.)

Before redeeming your prize make sure you cancel your App Store or Google Play Store payment to avoid being charged during the period of your free membership. If you have a Stripe subscription please drop us a message at [email protected], and our team will help you with cancelling your subscription.

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